WordPress London Meetup #wpldn – 27 July 2017

The July WordPress London Meetup has us talking about customer relations and shipping in WooCommerce.

Missed a #wpldn recently? Catch up at wpldn.uk

Don’t lose your steam! How to deal with unhappy customers

No matter if your product, business plans or plugin is functional and well crafted: there comes a time where a user or client knocks at your door, and they aren’t happy at all with you.

Supporting users is not an easy job, not to mention when they’re angry or upset, and this can affect your emotional and professional balance.

In this presentation I’m going to share some useful tips and tricks I deploy when dealing with upset customers, to turn them into a potential happy users. I’ll also share my advice on how to maintain an assertive and positive attitude when things go south.

This talk aims to all the people who can possibly interact with users and are looking to fine-tune their customer support skills.

Presented by Stef Mattana. Stef works at Automattic as a Happiness Engineer. She helps users who need support for products mainly on the wp.org area such as VaultPress, Akismet, Jetpack and Polldaddy.

WordPress evangelist, Stef is active in the International and Italian communities. When she’s not working online or lifting heavy weights, Stef either stalks dogs or ends up people on fiction.

Stef has led the sponsorship and finance team of WordCamp London in 2016 and 2017. Follow her @stefmattana.

wp_update_post

An open discussion on the latest from WordPress.

Splitting Shipping based on shipping class in WooCommerce

Up until WooCommerce 2.1, each order had to be shipped via a single method with a single price. This changed in 2.1 and WooCommerce now allows each package to be quoted and shipped individually.

This means we can manipulate the basket and split the order based on the shipping method, then each package can be marked to ‘ship via’ a method of your choosing. This is useful if certain packages can only be shipped by certain methods.

In this talk I will show how you can split your shipping into different “packages” and treat each package in a different way.

Presented by Diane Wallace. Diane is a freelance WordPress Theme and plugin developer. She specialises in bespoke WordPress plugins and themes and is passionate about creating beautiful, responsive, user friendly designs.
Diane loves developing with WordPress and being part of the amazing, inclusive and friendly WordPress community. Follow her @_dianewallace.

Running Order (STC):

18:30 – Arrive for networking and refreshments
19:00 – Opening remarks
19:10 – First speaker – Stef Mattana
19:45 – wp_update_post
20:05 – Break
20:15 – Second speaker – Diane Wallace
20:50 – Closing remarks
21:00 – Social

Follow #wpldn on Twitter for all the latest and join the Facebook Group to take the conversation further. Have a talk you’d like to present? We’d love to hear from you.

The WordPress London meetup is supported by a team of volunteers: Annabelle, Dan and Gary.

WordPress London Meetup – July 2017

Thursday, Jul 27, 2017, 6:30 PM

Location details are available to members only.

74 WordPress Community Members Went

The July WordPress London Meetup has us talking about customer relations and shipping in WooCommerce.Missed a #wpldn recently?  Catch up at wpldn.ukDon’t lose your steam! How to deal with unhappy customersNo matter if your product, business plans or plugin is functional and well crafted: there comes a time where a user or client knocks at your d…

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Two WordPress Glasgow meetups this July

This July we are back to our usual schedule. Here’s when and where you can join us:

  • WordPress Community Workshop – Thursday 13th July, 6:30pm at the CitizenM’s ground floor lounge. Although we have renamed it from “co-working meetup” to better reflect what we do at the event, this is still our very popular and relaxed get-together.
    We all sit around the big table and talk about the WordPress projects or conundrums we are working on at the moment. Bring your laptop or tablet, as well as questions and answers for your co-members. We all help each other get better at WordPress!

    Event #22: WordPress Community Workshop

    Thursday, Jul 13, 2017, 6:30 PM

    citizen m hotel
    60 renfrew street Glasgow, GB

    17 Members Went

    If you would like to build a website using WordPress, or if you already have a WP site which is having issues, or if you are looking to share your WP knowledge, then this is the gathering to come along to. The idea is that people of all levels of ability can come along, collaborate, and discuss and/or show those aspects of WordPress that are of int…

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  • WordPress Glasgow Show and Tell – Tuesday 25th July, 6:00pm at iCafe Sauchiehall Street.
    We loved last September’s Project Showcase so much we are having another one! So, come along and … share your WordPress project with us!
    It could be the blog or website you are currently working on, the project you are most proud of or even something you’ve seen out there that has really inspired you.Whatever it is, we’ll love hearing about it.

    Event #23: WordPress Glasgow – Show and Tell

    Tuesday, Jul 25, 2017, 6:00 PM

    iCafe
    315-317 Sauchiehall Street Glasgow, GB

    27 Members Went

    EVENT SUITABLE FOR ALL LEVELS.We loved last September’s Project Showcase so much we are having another one!So, come along and …******  SHARE YOUR WORDPRESS PROJECT WITH US  ******It could be the blog or website you are currently working on, the project you are most proud of or even something you can’t work out and have been scratching your he…

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You can join the WordPress Glasgow community and find out more about these and other events from our meetup.com website.

See you soon!

WordPress London Meetup #wpldn – 29 June 2017

We’re talking workflows with Page Builders and ORM frameworks at the June WordPress London Meetup!

Missed a #wpldn recently? Catch up at wpldn.uk

The Role of Page Builders for Developers

Are custom page templates and shortcodes offering our clients and users the best content publishing experience? In this talk, I’ll explore how and why page builders might now be a staple in a WordPress developer’s toolkit.

Presented by Doug Belchamber. Doug is a WordPress developer based in South London, who’s terrible at talking about himself in the 3rd person. He runs Smarter Digital, a small WordPress development company, Fuelled as a freelance technical marketer and blogs infrequently at WP Developers. Follow him @db_smarter.

wp_update_post

A new slot in the #wpldn event. An open discussion on the latest from WordPress. We’ll be kicking off with Todd Halfpenny running though what we can expect in the upcoming 4.8 update. Then it’s over to you.

WP_Model, synthetic ORM for WordPress (Part 1)

I have made an ORM for WordPress, before you roll your eyes at that statement I have built it specifically for WP based MVPs. Having built lots of MVPs on WordPress for cash strapped startups this simple class has made WordPress it easier than ever to make complex apps in days using WP https://github.com/anthonybudd/WP_Model. In part 2 of this talk Anthony will be taking a deeper dive into the technical aspects at wp_hooked.

Presented by Anthony Budd. Anthony is a PHP and WP expert with over 5 years of experience developing websites and apps for all kinds of clients from non-profits, to startups to fortune 500 companies. Follow him @anthonybudd

Running Order (STC):

18:30 – Arrive for networking and refreshments
19:00 – Opening remarks
19:10 – First speaker – Doug Belchamber
19:45 – wp_update_post
20:05 – Break
20:15 – Second speaker – Anthony Budd
20:50 – Closing remarks
21:00 – Social

Follow #wpldn on Twitter for all the latest and join the Facebook Group to take the conversation further. Have a talk you’d like to present? We’d love to hear from you.

The WordPress London meetup is supported by a team of volunteers: Annabelle, Dan and Gary.  

WordPress London Meetup – June.

Thursday, Jun 29, 2017, 6:30 PM

Location details are available to members only.

91 WordPress Community Members Went

We’re talking workflows with Page Builders and ORM frameworks at the June WordPress London Meetup!Missed a #wpldn recently?  Catch up at wpldn.ukWe’re in room A130 again this month.  A130, in the College Building.  Access it from the main road, St John Street:—-The Role of Page Builders for DevelopersAre custom page templates and shortcodes…

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