AfterShip Tracking – All-In-One WooCommerce Order Tracking (Free plan available)

Description

FREE INSTALLATION

AfterShip provides the best shipping experience for Woocommerce to drive customer loyalty and additional sales.

Install the AfterShip plugin to automatically add Tracking Number and Courier fields to your admin panel.

By installing AfterShip for Woocommerce, you can automatically add Tracking Number and Courier fields to your admin panel. After you fulfill a shipping order, simply add the tracking number and select a shipping provider at Woocommerce.

ALL-IN-ONE WOOCOMERCE ORDER TRACKING

Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments from shipping providers at your Woocommerce store in one place

SMART DASHBOARD

  • Filter shipments by dates, statuses, shipping providers, and destination
  • Trace whether all your shipments are being delivered on time and identify any delays/exceptions.
  • 7 Standardized shipment tracking statuses

AUTOMATED EMAIL & SMS NOTIFICATIONS

  • Embed the AfterShip Track Button to allow effortless order tracking for your Woocommerce store.
  • Automatically insert AfterShip’s tracking link to your WooCommerce store so that customers can track shipments effortlessly at the order confirmation and order history pages
  • Add your tracking link to either your store’s header or footer or both and make it easy to track orders
  • Send shipping & delivery notifications to customers through Email & SMS
  • Send internal notifications to yourself through Email & SMS
  • Configure notifications for: Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions
  • Send multilingual email notifications. Add, remove, or set a default language for your email updates for different delivery checkpoints without a hassle.
  • Auto-send email updates based on the order language for a delightful post-purchase experience.
    Shipping status notifications will be sent from your email address, and you can customize messages to include your logo and URL, to increase brand recognition and the probability of repeat purchases on your Woocommerce store

BRANDED ORDER TRACKING PAGE

  • Automatically generate a tracking page at Woocommerce for each shipment and customize the look & feel
  • Customize your tracking page by adding your logo, Woocommerce URL and impact SEO to generate more sales
  • Set up a custom domain to display the tracking information and improve the searchability of your Woocommerce website
  • SSL certificate for users with a verified custom domain
  • Drive traffic to your Woocommerce site instead of the carrier’s site and increase the organic search

SHIPPING PROVIDERS

  • AfterShip connects you with 800+ shipping providers worldwide, Including UPS, DHL, USPS, China Post (ePacket), and China EMS
  • Standardized layout of tracking results received from different carriers

Analyze & take action

  • Get powerful insight on shippings, notifications, tracking pages, and customer feedback
  • Filter data by shipping date, shipment type, devices, location, visits, and more

PARTIAL LIST OF SUPPORTED SHIPPING PROVIDERS (800+):

①. US, Canada & Global Tracking (35)
ABF Freight • APC Postal Logistics • Aramex • Asendia USA • Canada Post • Canpar Courier • Con-way Freight • DACHSER • DHL Express • DHL eCommerce • DHL Express (Piece ID) • DPD • DSV • Echo • Ensenda • Estes • FedEx • FedEx Freight • Globegistics Inc. • Greyhound • i-parcel • LaserShip • Newgistics • Old Dominion Freight Line • OnTrac • Purolator • RL Carriers • RR Donnelley • TNT • TNT Reference • UPS • UPS Freight • UPS Mail Innovations • USPS • YRC
②. UK & Ireland Tracking (30)
4Square Group • An Post • APC Overnight • Arrow XL • Asendia UK • Collect+ • Deltec Courier • DPD Ireland • DPD UK • Fastway Ireland • FedEx UK • Hermesworld • Homedirect Logistics • Interlink Express • myHermes UK • Nightline • Norsk Global • Panther • Parcel Force • Royal Mail • SkyNet Worldwide Express • Skynet Worldwide Express UK • TNT UK • TNT UK Reference • Tuffnells Parcels Express • UK Mail • XDP Express • XDP Express Reference • Yodel Domestic • Yodel International
③. Europe Tracking (93)
ACS Courier • Asendia Germany • ASM • Austrian Post (Express) • Austrian Post (Registered) • Belpost • Bert Transport • Bulgarian Posts • JP BH Pošta • Belgium Post • bpost international • BRT Bartolini • CBL Logistics • Česká Pošta • Chronopost France • Chronopost Portugal • Colis Privé • Colissimo • Correos Express • Cyprus Post • Post Danmark • DB Schenker Sweden • Deutsche Post Mail • DHL Benelux • DHL 2-Mann-Handling • DHL Spain Domestic • Deutsche Post DHL • DHL Netherlands • DHL Poland Domestic • DHL Parcel NL • Direct Link • DMM Network • DPD Germany • DPD Poland • Easy Mail • ELTA Hellenic Post • Envialia • Exapaq • FERCAM Logistics & Transport • Geodis Calberson France • GLS • GLS Italy • GLS Netherlands • Hermes Germany • Hrvatska Pošta • IMX Mail • InPost Paczkomaty • International Seur • Italy SDA • Kuehne + Nagel • La Poste • Lietuvos Paštas • Magyar Posta • Matkahuolto • Mondial Relay • MRW • NACEX Spain • Nova Poshta • FedEx Poland Domestic • Packlink • Poczta Polska • Portugal CTT • Portugal Seur • Poșta Română • Poste Italiane • Poste Italiane Paccocelere • Posten Norge / Bring • Itella Posti • PostNL Domestic • PostNL International 3S • PostNL International • PostNord Logistics • Iceland Post • PTT Posta • Raben Group • Redur Spain • Russian Post • SGT Corriere Espresso • Teliway SIC Express • Siodemka • Correos de España • Spanish Seur • Speed Couriers • Sweden Posten • Swiss Post • Geniki Taxydromiki • TNT-Click Italy • TNT France • TNT Italy • Nexive (TNT Post Italy) • TrakPak • TransMission • UkrPoshta
④. Asia & China Tracking (125)
2GO • ABX Express • AIR21 • Airpak Express • Airspeed International Corporation • Bluedart • Cambodia Post • City-Link Express • CJ GLS • Delcart • Delhivery • Delivree King • Detrack • DHL Global Mail Asia • Dotzot • DPEX • DTDC India • Dynamic Logistics • Ecargo • Ecom Express • Fastrak Services • First Flight Couriers • First Logistics • Gati-KWE • GDEX • Giao hà ng nhanh • GoJavas • India Post Domestic • India Post International • Jam Express • Japan Post • Jayon Express (JEX) • Jet-Ship Worldwide • JNE • Kangaroo Worldwide Express • Kerry Express Thailand • Kerry TTC Express • KGM Hub • Korea Post • Lao Post • LBC Express • Lion Parcel • Malaysia Post EMS / Poslaju • Malaysia Post – Registered • Maxcellents Pte Ltd • Mypostonline • Nationwide Express • Nhans Solutions • Ninja Van • Ninja Van Malaysia • NuvoEx • Omni Parcel • Pandu Logistics • Parcel Express • Parcelled.in • Parcel Post Singapore • Pos Indonesia Domestic • Pos Indonesia Int’l • Professional Couriers • Quantium • Qxpress • RAF Philippines • Red Express • Red Express Waybill • RPX Indonesia • RPX Online • RZY Express • Safexpress • Sagawa • Singapore Post • Singapore Speedpost • SingParcel Service • SkyNet Malaysia • Spreadel • SRE Korea • Taiwan Post • Yamato Japan • TAQBIN Malaysia • TAQBIN Singapore • Thailand Thai Post • Tiki • ViettelPost • Vietnam Post • Vietnam Post EMS • Wahana • Xend Express • XpressBees • Zalora 7-Eleven • 17 Post Service • 4PX • Best Express • AuPost China • BOXC • China EMS • China Post • CNE Express • Cuckoo Express • DHL Hong Kong • EC-Firstclass • EC Express • EMPS Express • Equick China • Flyt Express • GoFly • Hua Han Logistics • Hong Kong Post • JCEX • Logistic Worldwide Express • Nanjing Woyuan • One World Express • Post56 • PayPal Package • SEKO Logistics • S.F. Express • S.F International • STO Express • DPEX China • TAQBIN Hong Kong • TGX • WeDo Logistics • WishPost • Yanwen • Yunda Express • Yun Express • ZJS International
⑤. Australia & New Zealand Tracking (14)
ADSOne • Australia Post • Bonds Couriers • CourierPost • Couriers Please • Fastway Australia • Fastway New Zealand • New Zealand Post • StarTrack • Star Track Express • TNT Australia • Toll IPEC • Toll Priority • UBI Logistics Australia
⑥. Latin America, Middle East & Other Tracking (27)
4-72 Entregando • Mexico AeroFlash • Brazil Correios • Correo Argentino • Correos Chile • Correos de Mexico • Cosmetics Now • Courier Plus • Courier IT • Dawn Wing • DPE South Africa • Emirates Post • Estafeta • Fastway South Africa • Israel Post • Israel Post Domestic • Mexico Redpack • Mexico Senda Express • NiPost • OCA Argentina • Post Serbia • RAM • South African Post Office • Saudi Post • SMSA Express • Specialised Freight • Speedex Courier

Screenshots

  • Woocommerce tracking page
  • Woocommerce order status notification
  • Manage Woocommerce shippings via a smart dashboard
  • Order tracking and Woocommerce shipments dashboard

Installation

We get two methods on how to connect WooCommerce to AfterShip
Install from WordPress Admin:
1. Log in to your WooCommerce store
2. Install the AfterShip plugin from your WordPress Admin
3. Activate the plugin
4. Click the “Connection Now” button on the plugin landing page
5. Log in to your AfterShip account, follow the WooCommerce OAuth flow, then click “Approve” button
6. To check if your WordPress store is properly connected to AfterShip, go to Organization settings > Store connections > Search for your WordPress store
7. In the WordPress admin, go to Settings and select the AfterShip plugin.
8. Check Use Track Button (for displaying tracking info on the order history page) and add your custom branded tracking page domain.

Install from Aftership Organization Admin:
1. Log in to your AfterShip account
2. From the Organization admin > Go to Apps > AfterShip > WooCommerce
3. Enter your Store URL > Click on Install app, then follow setups in “Install from WordPress Admin Section”

*** This plugin requires at least WooCommerce version 3.0.0 or above
*** This plugin requires at least WordPress version 4.4 or above

Further Reading

FAQ

Check the status of an order

At AfterShip, you can track shipments at any time and from anywhere, with a tracking number.
Each tracking number is represented by status at every step of the shipment’s journey. Further, couriers provide checkpoint messages which are mapped to subtags. The real-time status of shipments at any time is given by the below statuses.

Destination Country Tracking

AfterShip automatically gets tracking information for both origin and destination country for international shipments of postal service (e.g. China Post, USPS). All the tracking checkpoints from both the couriers or locations are clubbed together under a single tracking number for a better understanding.

Updating pending statuses

All recently added or imported shipments within your AfterShip account are tagged with “Pending” status, and queued up for tracking in batches. AfterShip automatically gets the latest tracking information from couriers every 3-12 hours.
If “Pending” status still shows for long, it usually means that the courier does not have any delivery information for the tracking number yet. Also, please check if the tracking number is correct, and contact the courier if need be. AfterShip will continue tracking until the courier updates on it’s server.
The “Pending” status changes to “Expired” if the courier does not provide any tracking information updates for over 30 days. AfterShip will stop tracking the shipment.

Add Track Button to WooCommerce store

WooCommerce is an open-source eCommerce plugin for WordPress. It can easily add eCommerce functionality to the WordPress website. With just a few clicks the plugin can be installed on the WordPress dashboard and set up to get the store up and running.

Email notifications via AfterShip

AfterShip allows its users to send email notifications for different delivery statuses. With swift email notifications, you can keep your customers updated about their order status.
You also get access to both HTML and drag-and-drop editors to customize your email notifications. It helps you leave a long-lasting impression on customers and builds brand equity.

Customize the branded tracking page

Tailor a dynamic branded tracking page. Upload promotional banner, logo, and favicon to make the tracking page more engaging. Also, connect your Facebook and Twitter profiles to build your brand and generate traffic.

Reviews

24 September 2021
the worst chat support in the world, unwilling to actually give any answers to any concern or provide solutions to the issue at hand. it has been weeks back and forth with chat support each time a different person. fake promises constantly. after 2 weeks of begging chat support for real answers and to answer simple questions which they constantly deflect. do we need to add IPs to the SPF record as well? because it is not working properly. no replies... they promised finally to set up a screen-sharing meeting. and a link is supposed to emailed 30 minutes prior to the meeting. guess what no replies from support. we reach out again they said the person who was supposed to be at the meeting is sick now. ok, no worries hope everything is well with him. at the least someone should notify us. they promised again another time for the meeting. guess what happens? no replies no emails nothing again. I reach out to support once again. they say the meeting is not possible please choose another time to reschedule!!!! lol, it's becoming hilarious how unprofessional support has become to stoop so low as to keep jerking their customers around like this. don't believe me ill take screenshots for you of the chats for you. or you can read them for yourselves. look at how many times they reflect every question we ask. they take advantage of knowing the customers are already integrated with their service and the amount of time it takes with testing to switch to another service provider is exhausting. STAY AWAY DOING YOU A FAVOR FROM SOMEONE WHO HAS NEVER WRITTEN A BAD REVIEW FOR ANYONE.
22 September 2021
Unorganized, Poor and Slow Customer Support Their customer support team keep saying "we have already forwarded the concern to our development team and waiting for the response now."
6 September 2021
There was an error with my purchase, that's why I asked for the cancellation, they still do not refund me, but it has been 4 business days, but it seems that they are following up and they have been patient with me, hoping that everything goes well, I already want to try this service on my website.
Read all 554 reviews

Contributors and Developers

“AfterShip Tracking – All-In-One WooCommerce Order Tracking (Free plan available)” is open source software. The following people have contributed to this plugin.

Contributors

Change Log

1.13.1

  • fix OAuth link issue

1.13.0

  • Enhancement – Added New Admin Menu
  • Enhancement – Enhancement – Updated Settings Page Design
  • Enhancement – Compatible with WooCommerce OAuth Authentication

1.12.15

  • Update Courier list.
  • Add _aftership_tracking_number for Compatible

1.12.13

  • Update Readme.

1.12.10

  • Update Readme.

1.12.9

  • Compatible for get order data

1.12.8

  • Update readme

1.12.7

  • Compatible with Advanced Access Manager

1.12.6

  • Update courier list

1.12.5

  • Update courier list

1.12.4

  • Update readme

1.12.1

  • Update courier list

1.12.0

  • Add v5/orders API endpoint

1.11.4

  • Fix tracking missing when update plugin.

1.11.3

  • Fix some plugin conflict issue

1.11.2

  • Add new couriers

1.11.1

  • Fix issue for generate API key

1.11.0

  • Support Multiple Tracking Number

1.10.3

  • Update readme

1.10.1

  • Fix known issue

1.10.0

  • Add v3/orders API endpoint

1.9.27

  • Refresh supported couriers list

1.9.26

  • Don’t import any data to AfterShip tracking custom_fields

1.9.25

  • Don’t import any data to AfterShip tracking custom_fields

1.9.24

  • Fix known issue

1.9.23

  • Fix known issue

1.9.18

  • Add new couriers (borderexpress)

1.9.17

  • Fix known issue

1.9.16

  • Fix known issue

1.9.15

  • Add new api endpoint for orders sync

1.9.14

  • Add new couriers

1.9.12

  • Add new couriers (Spee-Dee Delivery)

1.9.11

  • Add new couriers (total-express)

1.9.10

  • Add new couriers

1.9.9

  • Add PostNL Domestic postal code data

1.9.8

  • Update readme.txt

1.9.7

  • Add new couriers

1.9.6

  • Fix the “Unable to connect to Woocommerce under specified circumstances” issue

1.9.5

  • Add Latvijas Pasts courier support

1.9.4

  • Add new courier

1.9.3

  • Fix the “Illegal string offset” issue

1.9.2

  • Add new couriers supported by Aftership

1.9.1

  • Added custom fields import from order

1.8.7

  • Updated couriers to latest

1.8.4

  • Add couriers – Ninja Van Thailand, EFS (E-commerce Fulfillment Service)

1.8.2

  • Add couriers – ninjavan-philippines, omniva

1.7.4

  • Remove deprecated warning on Woocommerce 3

1.7.2

  • Add new couriers

1.6.8

  • Fix compatibility issue with Sendcloud plugin

1.6.7

  • Add support for more couriers

1.6.6

  • Fix courier list is sometimes empty

1.6.5

  • Support new version of Woocommerce Shipment Tracking plugin

1.6.4

  • Add new couriers

1.6.3

  • Improved compatibility with PHP7

1.6.2

  • Handling API key in more reliable way

1.6.1

  • Fixed Woocommerce Tracking plugin provider error

1.6.0

  • Custom tracking URL support

1.5.0

  • Add credentials verification
  • Enable importing note from customer
  • Add new couriers

1.4.8

  • Add new couriers

1.4.7

  • Add new couriers

1.4.6

  • Add new couriers

1.4.5

  • Compatible up to WordPress 4.2.2
  • Add new couriers

1.4.4

  • Add new couriers

1.4.3

  • Add new couriers
  • Disable unused field for import orders to AfterShip system

1.4.2

  • Fix carrier list data in setting page, to support new dropdown menu in WordPress 4.1

1.4.1

  • Add order by filter option

1.4.0

  • Remove courier url and telephone no.

1.3.9

  • Disable get_cart_discount() and get_order_discount() as it’s deprecated in WooCommerce 2.3

1.3.8

  • Force load the script to display the plugin if the script didn’t execute normally after 2 seconds while the page loaded.

1.3.7

  • Add new courier

1.3.6

  • Fix the display problem of required fields in order history page

1.3.5

  • Fix carrier list data, to support new dropdown menu in WordPress 4.1

1.3.4

  • Fix the custom track message tailing space problem

1.3.3

  • Add the fields config

1.3.2

  • Support new couriers, please check out supported couriers in https://www.aftership.com/courier
  • Support new required field, tracking key and tracking destination country
  • Support custom track message on order history page

1.3.1

  • Support 231 couriers, please check out supported couriers in https://www.aftership.com/courier

1.3.0

  • Fix the redeclare class issues