Title: AI Hotel Chatbot by Lobbychat Author: lobbychat Published: 12 July 2026 Last modified: 6 October 2026 --- Search plugins ![](https://ps.w.org/ai-hotel-chatbot-by-lobbychat/assets/banner-772x250.png?rev =3604494) ![](https://ps.w.org/ai-hotel-chatbot-by-lobbychat/assets/icon-256x256.png?rev=3604494) # AI Hotel Chatbot by Lobbychat By [lobbychat](https://profiles.wordpress.org/lobbychat/) [Download](https://downloads.wordpress.org/plugin/ai-hotel-chatbot-by-lobbychat.2.0.0.zip) * [Details](https://en-gb.wordpress.org/plugins/ai-hotel-chatbot-by-lobbychat/#description) * [Reviews](https://en-gb.wordpress.org/plugins/ai-hotel-chatbot-by-lobbychat/#reviews) * [Installation](https://en-gb.wordpress.org/plugins/ai-hotel-chatbot-by-lobbychat/#installation) * [Development](https://en-gb.wordpress.org/plugins/ai-hotel-chatbot-by-lobbychat/#developers) [Support](https://wordpress.org/support/plugin/ai-hotel-chatbot-by-lobbychat/) ## Description Lobbychat is an AI chatbot built specifically for hotels. It helps guests find information quickly and easily by answering questions based on your hotel’s website content. The WordPress plugin makes it easy to install Lobbychat on your hotel website without editing code. Simply install, enter your Lobbychat ID, and enable the chatbot. Don’t have a Lobbychat ID yet? Use Get Started to send your hotel website, name, and email to the Lobbychat team. We’ll prepare and review your chatbot separately, then email your login details, usually within 1 business day. **Key Features** * Simple one-click installation * Built specifically for hotels * Supports 120+ languages * Answers guest questions instantly * Mobile-friendly experience * Brand color customization * Facebook Messenger integration * Instagram integration * Easy enable / disable controls * Get Started setup requests for hotels without a Lobbychat ID **How It Works** 1. Install the plugin. 2. Enter your Lobbychat ID. 3. Enable the chatbot. 4. Lobbychat appears on your website. No coding required. **Requirements** * WordPress 6.0 or higher * Active Lobbychat account — [book a free demo](https://lobbychat.ai/book-free-demo/) ### External services This plugin connects to the Lobbychat service (https://app.lobbychat.ai) and sends setup-request emails in three ways: **1. Chatbot widget script** When the chatbot is enabled, the plugin loads a JavaScript file from `https://app.lobbychat.ai/embed/{your-chatbot-id}.js` on every public page of your website. This script renders the AI chatbot widget for your guests. No personal visitor data is sent to Lobbychat beyond what the guest types into the chat window. **2. Enable / disable sync** When you toggle the chatbot on or off from the WordPress admin, the plugin sends a request to `https://app.lobbychat.ai/api/public/chatbots/{ your-chatbot-id}/set-active` to keep your widget status in sync with the Lobbychat dashboard. Only the chatbot ID and the enabled/disabled state are transmitted. This plugin requires an active Lobbychat account. By using this plugin you agree to the Lobbychat Terms of Service and Privacy Policy: * Terms of Service: https://lobbychat.ai/terms-conditions/ * Privacy Policy: https://lobbychat.ai/privacy-policy **3. Setup-request emails** Only when a WordPress administrator submits the Get Started form, the plugin uses WordPress `wp_mail()` to email the entered name, hotel website, email address, current WordPress site URL, and submission date/time to the Lobbychat team. A confirmation email is also sent to the entered address. The submitted details are stored in WordPress options to show the confirmation on return and prevent accidental duplicate requests. No tracking or automatic account provisioning is added. Delivery requires a working WordPress mail configuration authorized to send as `alex@lobbychat.ai`; the plugin does not supply SMTP credentials. ## Screenshots [⌊Plugin settings page — enter your Lobbychat ID and enable the chatbot with one click.⌉⌊Plugin settings page — enter your Lobbychat ID and enable the chatbot with one click.⌉[ Plugin settings page — enter your Lobbychat ID and enable the chatbot with one click. [⌊The Lobbychat chatbot widget displayed on a hotel website.⌉⌊The Lobbychat chatbot widget displayed on a hotel website.⌉[ The Lobbychat chatbot widget displayed on a hotel website. [⌊Guest view — the chatbot answers questions instantly based on your hotel's content.⌉⌊ Guest view — the chatbot answers questions instantly based on your hotel's content .⌉[ Guest view — the chatbot answers questions instantly based on your hotel’s content. [⌊Mobile-friendly experience across all devices.⌉⌊Mobile-friendly experience across all devices.⌉[ Mobile-friendly experience across all devices. ## Installation 1. Upload the `lobbychatai` folder to the `/wp-content/plugins/` directory, or install the plugin directly from the WordPress plugin directory. 2. Activate the plugin through the **Plugins** menu in WordPress. 3. Go to **Lobbychat** in your WordPress admin sidebar. 4. Enter your Lobbychat ID (found in your Lobbychat dashboard under **Embed Code**). 5. Toggle the chatbot on. ## FAQ ### What is Lobbychat? Lobbychat is an AI chatbot built specifically for hotels. It helps guests find information quickly and easily by answering questions based on your hotel’s website content. ### Do I need a Lobbychat account? Yes. An active Lobbychat account is required to use the service. To sign up, get in touch at [https://lobbychat.ai/book-free-demo/](https://lobbychat.ai/book-free-demo/) ### Do I need coding knowledge? No. Simply install the plugin, enter your Lobbychat ID, and enable the chatbot. ### Can I disable the chatbot? Yes. The chatbot can be enabled or disabled at any time from the plugin settings. ### Does Lobbychat work on mobile devices? Yes. Lobbychat is fully responsive and works across desktop, tablet, and mobile devices. ### Does the plugin work with any WordPress theme? Yes. Lobbychat is designed to work with most modern WordPress themes. ## Reviews There are no reviews for this plugin. ## Contributors and Developers “AI Hotel Chatbot by Lobbychat” is open source software. The following people have contributed to this plugin. Contributors * [ lobbychat ](https://profiles.wordpress.org/lobbychat/) [Translate “AI Hotel Chatbot by Lobbychat” into your language.](https://translate.wordpress.org/projects/wp-plugins/ai-hotel-chatbot-by-lobbychat) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/ai-hotel-chatbot-by-lobbychat/), check out the [SVN repository](https://plugins.svn.wordpress.org/ai-hotel-chatbot-by-lobbychat/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/ai-hotel-chatbot-by-lobbychat/) by [RSS](https://plugins.trac.wordpress.org/log/ai-hotel-chatbot-by-lobbychat/?limit=100&mode=stop_on_copy&format=rss). ## Change Log #### 2.0.0 * Major onboarding release: request a personally prepared Lobbychat account from the Get Started screen. * Includes validated setup-request emails, persistent confirmation, and duplicate- submission protection. * Includes the supplied responsive onboarding image and white Lobbychat admin menu logo. * Preserves connected settings, existing setup requests, and frontend chatbot behavior. #### 1.0.2 * Use the white Lobbychat logo mark for the WordPress admin menu icon. * Version the menu icon URL to prevent the previous icon being cached. #### 1.0.1 * Added a Get Started screen for installations without a Lobbychat ID. * Added validated setup-request emails, persistent confirmation, and duplicate- submission protection. * Added the supplied onboarding image with responsive, uncropped square display. * Preserved the existing connected settings and frontend widget behavior. #### 1.0.0 * Initial release. ## Meta * Version **2.0.0** * Last updated **1 week ago** * Active installations **Fewer than 10** * WordPress version ** 6.0 or higher ** * Tested up to **7.0.7** * PHP version ** 7.4 or higher ** * Language * [English (US)](https://wordpress.org/plugins/ai-hotel-chatbot-by-lobbychat/) * Tags * [AI Chatbot](https://en-gb.wordpress.org/plugins/tags/ai-chatbot/)[chatbot](https://en-gb.wordpress.org/plugins/tags/chatbot/) [hospitality](https://en-gb.wordpress.org/plugins/tags/hospitality/)[Hotel](https://en-gb.wordpress.org/plugins/tags/hotel/) [live chat](https://en-gb.wordpress.org/plugins/tags/live-chat/) * [Advanced View](https://en-gb.wordpress.org/plugins/ai-hotel-chatbot-by-lobbychat/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/ai-hotel-chatbot-by-lobbychat/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/ai-hotel-chatbot-by-lobbychat/reviews/) ## Contributors * [ lobbychat ](https://profiles.wordpress.org/lobbychat/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/ai-hotel-chatbot-by-lobbychat/)