This plugin hasn’t been tested with the latest three major releases of WordPress. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

Dossier

Description

Dossier is the easiest way to add free live chat to your website.

To close more sales, you need to talk to visitors when they’re live on your site. Help prospects with their questions, provide service when they need it, and respond faster to customer inquiries – all in real-time on your WordPress-powered website.

When you add Dossier chat to your website, your team members can respond to visitor chats in Slack, Gmail, Outlook or Dossier. Dossier is 100% FREE and you can sign up here.

Live Chat With Your Customers

50% of your site visitors leave within 7 seconds. Live chat helps you keep & convert more visitors within seconds.

Respond with Apps That You Already Use

Don’t ask your team to learn one more software suite! Let them respond in the conversation tool of their choice, including Slack, Gmail, and Outlook.

Recognize Returning Visitors

After a visitor identifies themselves, you will know when they return to your website. Greet them by name and personalize their site experience, all without coding or hiring web developers.

Always Syncing, 24×7

Automatically syncs email, messaging and website chat, and organizes documents, tasks and more with Slack, Gmail, Outlook, Asana, HubSpot, Marketo, Salesforce, Microsoft Dynamics, Box, Dropbox, Google Drive and OneDrive.

Features

Real-time notifications.
Real-time Slack, Gmail and Outlook integration to alert your team so they can respond within seconds!

Capture email addresses.
Get email addresses in the live chat so you can follow up later.

Personalized messages.
Reach out when visitors visit specific pages – like visiting your pricing page. Engage them with an offer to help.

Start closing more sales and delivering better customer service today. Get started with Dossier’s 100% free live chat. 🚀

Dossier chat uses services from these domains: dossier.work and onboardify.com. The onboardify.com domain is not a 3rd party service, but fully owned and operated by Dossier.

Screenshots

  • Talk to Visitors When They're on Your Site
  • Customize Design to Fit Your Website Brand
  • Respond to Website Chats Right From Slack
  • The Communications App for Smart Business Owners

Installation

WordPress versions: WordPress 2.7 and up.

Note: You will need to sign up for a free Dossier account.
Step-by-step Guide:

  • Visit https://www.dossier.work and sign up for Dossier.
  • Choose the “Website Chat” option.
  • Click the “Copy” button to copy your Organization name.
  • Install this plugin from the WordPress Plugin Directory and activate it.
  • In WordPress, click on Dossier and paste your Organization name.
  • Turn Website Chat “On” and continue setup.
  • Login to Dossier to customize your chat widget.

FAQ

Is Dossier free?

Dossier is 100% free. You may choose to purchase additional capabilities, but Dossier is always free. See Pricing.

What does Dossier let me do?

Dossier adds a chat to your site which visitors can use to ask you questions. You can use it to schedule appointments, learn about your customers, and even close deals.

Do I have to install any software on my server to get this working?

Not at all! Dossier is a live chat service hosted on a reliable and secure Amazon Web Services (AWS) infrastructure. Simply configure the WordPress plugin and you’re done!

Reviews

There are no reviews for this plugin.

Contributors & Developers

“Dossier” is open source software. The following people have contributed to this plugin.

Contributors

Translate “Dossier” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Change log

2.6.5.5

  • Fix minor warning

2.6.5.2

  • Updated deployment instructions and video

2.5.8

  • Automatically greet your prospects with targeted messages
  • Personalize chat sidebar colors
  • Show the list of people visitor can chat with

2.5.6.3

  • Production release

2.5.6.2

  • Refactored assets, text improvements to readme.txt

2.5.6

  • Initial release