Feefo Ratings & Reviews for WooCommerce

Description

  • Trusted service and product reviews from your genuine customers
  • Increase traffic, sales and insights
  • Includes Google Seller Ratings as standard

Feefo Reviews

Feefo, the world’s most trusted ratings and reviews platform, is proud to offer a free plugin version of its award-winning system. Take advantage of the famous trusted closed-feedback platform and hear the real voice of your customer, today.

Customer reviews from Feefo will not only allow you to better understand your customers, you can also increase traffic, sales and business insights. Here’s how:

Increase Traffic

As an official Google Content Partner, all Feefo reviews are 100% verified and sent directly to Google. These reviews can appear as Google Stars within organic listings and as Seller Ratings within AdWords campaigns.

Google stars, whether displayed organically or as part of paid campaigns can increase inbound traffic to your site, for example Feefo reviews can increase your AdWords Click through Rates (CTR) by an average of 17%. Feefo customer reviews can facilitate SEO and the volume of inbound organic traffic – by improving bounce rates and helping to keep the content of a page fresh (both key ranking factors).

Additionally, Feefo customer reviews are used as part of Content Marketing, Email Marketing, Social Media, Advertising and PR campaigns – all of which increases visibility and ultimately the volume of traffic to your website.

Increase Sales

As well as increasing, (CTR) by an average of 17%, Feefo actually reduces ad spend thanks to improved Quality Score. Feefo reviews integrated onto a website has improve conversion rates of 6.77%, whilst integration near the “Buy Now” button has increased overall sales by 2.94%.

Additionally, receiving genuine customer feedback and sharing this on social media networks helps to gain social proof – the process of using the behaviours and experiences of others as the basis of influencing a prospect’s actions and decisions.

Increase Insights

Thanks to Feefo’s custom reporting suite and analytics you can better understand your customer’s wants and needs. Receive alerts to feedback and analysis of its tone, giving you the ability to quickly respond and turn around negative comments.

We also offer easy upgrade options to industry standard Net Promoter Score (NPS) benchmarking and Insight tagging to custom-categorise feedback subjects for trend analysis.

Finally, trust what you’re reading. With Feefo there is no threat of fake and / or unsolicited reviews, and underserved negative feedback. We are proud that the reviews we gather are independent and unmoderated. Being completely transparent you can see the good, bad and ugly – allowing you to be responsive in your marketplace and improve both product and service offering, which further builds credibility and trust.

What You Get

A lot! Install our Woocommerce plugin and you get these features absolutely free:

  • 50 feedback request emails per month
  • Your own Feefo Reviews Page
  • Integrated link from your website to your Feefo Reviews Page
  • Google Seller Ratings

Not enough? Install today and we will also give you 30 days exclusive access to these fantastic premium features:

  • 150 feedback request emails
  • Ability to respond to feedback
  • Product reviews on product pages
  • Service reviews on all pages
  • Full reporting suite
  • Video reviews

Thereafter you can upgrade to our premium packages where you can benefit from unlimited emails and enhanced reporting features including Insight Tags, Net Promoter Score© (NPS©), Product Listing Ads (PLAs), and flexibility to ask custom questions.

Start Today!

Feefo is the most trusted ratings and reviews platform in the world. Increase traffic, sales and business insights – plus much more. Install the Feefo plugin and start collecting trusted reviews from your genuine customers, today!

Screenshots

  • We invite all of your customers to share their feedback
  • Display your genuine reviews and show off your Feefo service score
  • Integrate purchase-verified scores and reviews directly on your product pages
  • Understand your feedback with powerful analytics and reporting

Installation

Minimum Requirements

To install Feefo Ratings & Reviews you need:

  • WordPress 4.1 or later
  • WooCommerce 2.4.x – 3.0.x
  • PHP version 5.6 or later

Installation Prerequisites

  • WooCommerce REST API must be enabled
  • WooCommerce must be set up for ‘Pretty Permalinks’
  • Your site must be able to accept SSL connections (https)

Installing Feefo Ratings & Reviews for WooCommerce

  1. Install Feefo Ratings & Reviews either from the WordPress.org plugin directory, or by uploading the plugin files to your server
  2. Activate the Feefo Ratings & Reviews plugin.
  3. Click the Feefo menu icon on the left hand bar of your WordPress admin
  4. Click the “Start Plugin Setup” button
  5. If you are an existing customer of Feefo you will need to provide your account credentials, alternatively you can sign up for a free account
  6. The daily fetch of your Woocommerce sales will be automatically set up which will trigger feedback requests to your customers about your service and products. You can opt to go back to your past sales to get feedback coming in straight away
  7. There are a number of configuration options on the Feefo settings page along with links to your Feefo dashboard
  8. You should be up and running!

FAQ

Installation Instructions

Minimum Requirements

To install Feefo Ratings & Reviews you need:

  • WordPress 4.1 or later
  • WooCommerce 2.4.x – 3.0.x
  • PHP version 5.6 or later

Installation Prerequisites

  • WooCommerce REST API must be enabled
  • WooCommerce must be set up for ‘Pretty Permalinks’
  • Your site must be able to accept SSL connections (https)

Installing Feefo Ratings & Reviews for WooCommerce

  1. Install Feefo Ratings & Reviews either from the WordPress.org plugin directory, or by uploading the plugin files to your server
  2. Activate the Feefo Ratings & Reviews plugin.
  3. Click the Feefo menu icon on the left hand bar of your WordPress admin
  4. Click the “Start Plugin Setup” button
  5. If you are an existing customer of Feefo you will need to provide your account credentials, alternatively you can sign up for a free account
  6. The daily fetch of your Woocommerce sales will be automatically set up which will trigger feedback requests to your customers about your service and products. You can opt to go back to your past sales to get feedback coming in straight away
  7. There are a number of configuration options on the Feefo settings page along with links to your Feefo dashboard
  8. You should be up and running!
Need help?

There is a dedicated support section for the Feefo Ratings and Reviews plugin, please click here.

Reviews

Works Well

The plugin had some problems when I first tried it in 2016

The problems seem to have been fixed now and I have been using for several months with no issues

Read all 2 reviews

Contributors & Developers

“Feefo Ratings & Reviews for WooCommerce” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

1.0.3 18/07/2017

  • Support for WooCommerce Version 3.0
  • Support for WordPress Version 4.4 or later

1.0.2 08/12/2016

  • Now able to delete Feefo Ratings & Reviews plugin and all stored data on WordPress and with Feefo deleted also

1.0.1 26/09/2016

  • 5-Star Release

  • Squashed a few bugs and updated a few processes (blank screens gone!)

  • Now collecting woocommerce version being used to decide which REST base api to request sales

1.0.0 05/07/2016

  • Initial Release.