Description
Already have an account in the Firmao CRM system? Install the plugin and start using the interactive Livechat. The Firmao plugin provides the ability to integrate your website with one of the most popular CRM systems in Poland! This will give your customers the opportunity to write a message and get instant contact with you or your employees, which will have a positive impact on the quality of customer service.
Benefits of using Livechat:
- Answering customer questions quickly, so we can increase customer satisfaction and
prevent the loss of potential customers. - Reduce the time required for customer service compared to traditional forms of communication, such as email or telephone.
- Tracking the history of conversations with customers, making it easier to understand their needs, preferences and solve problems faster.
In order to use the Firmao Livechat plugin, you must have a Professional license. To purchase, contact us: contact@firmao.io.
Screenshots
Installation
Adding Firmao LiveChat widget to your WordPress site is really easy, follow these steps : * Install the plugin from the WordPress directory * You will need a Firmao account : Create demo account for free here! or use Your account * Read our manual of installing Livechat on your www site. * Customise widget by editing a form in settings section or contact our support for help. * Activate plugin. * Start chatting with your visitors!
FAQ
Reviews
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Contributors and Developers
“Firmao LiveChat” is open source software. The following people have contributed to this plugin.
Contributors
“Firmao LiveChat” has been translated into 2 locales. Thank you to the translators for their contributions.
Translate “Firmao LiveChat” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Change Log
0.1.0
- Add Firmao LiveChat
0.1.1
- Changed parameters’ names
1.0.1
- Added internationalisation
1.0.2
- Tested on the newest version
1.0.3
- Readme translation fix + test on new WordPress version
1.0.4
- Tested on the newest version
1.0.5
- Tested on the newest version
1.0.6
- New, improved version
- Readme description change.
- New icon
- New screenshots
1.0.7
- Allow multiple additional parametes with proper escaping