Froged

Description

Froged is the easiest way to know, communicate and engage your customers.
Based on their behavior you will able to discover what’s most important to each user, provide better support, build effective email campaigns, and generate better results.

Features

LIVE CHAT 4.0

Simple and intuitive chat to communicate with your Customers/Users, offer them a knowledge base and show your recent updates.

KNOWLEDGE BASE

Provide help articles to walk your customers through products and services. Perfectly integrated with the chat for super fast support

SEND AUTOMATED MESSAGES IN-APP

Surprise your visitors with personalized automated messages, based on their behavior within your website.

BEHAVIORAL EMAILS

The 84% of people never open your emails. Why? Because you are not sending relevant content to your users/customers. Send personalized email campaigns based on your customer behavior. Analyze and compare between campaigns to send the right information to the right client at the right time.

TRACKING
Analyze what happens inside your platform. Take the correct decisions to improve your metrics tracking the relevant events to your business.

CUSTOMER SEGMENTATION
All the data you need from your customers in an intuitive Data Warehouse. You can filter and create segments to find quickly your users.

WHY FROGED?
Froged lets you build meaningful relationships with your customers throughout their entire lifecycle

  • Save Money
  • Save Time
  • Easy to use
  • Online Support & Onboarding

USAGE

  • Create an account in Froged.com
  • Download and install the plugin
  • Paste your Workspace ID in the WordPress plugin, you will find it here: WORKSPACE
  • Enable the plugin
  • Create your first campaigns and customize your widget according to your branding

ANY DOUBTS?

If you have any doubt, talk to us here: Support

Installation

  1. You can:
    • Upload the folder to the directory * / wp-content / plugins / * via FTP.
    • Upload the complete ZIP file via * Add-ons -> Add new -> Upload * in the Administration Panel of your WordPress installation.
    • Search ** Froged ** in the search engine available in * Plugins -> Add new * and press the * Install now * button.
  2. Activate the plugin through the * Add-ons * menu in the WordPress Administration Panel.
  3. Configure the plugin within * Settings -> Froged *.
  4. That’s it!

FAQ

Is Froged Free?

The Froged Live Chat 4.0 is 100% free. Some Froged usually chose to improve their plan. You can find our Pricing here: Pricing

Who uses Froged?

  • Growth Hackers, looking for better results
  • Bloggers looking for a simple way to reach out to their subscribers and grow their subscriber base.
  • Ecommerce and small businesses looking to communicate with customers and understand the needs to increase sales.
  • SaaS startups looking for product feedback and key insights on user behavior.
  • Marketers looking to send targeted email campaigns and messages to the right users.
  • Support and customer success teams looking for a solution to talk to users instantly, personally, and at scale.

Is my customers’ data safe?

Absolutely, it’s in safe hands with us. As a European company, we hold itself to strict data security and privacy standards, including compliance with the General Data Protection Regulation (GDPR). We commit to keeping your customers’ data safe and confidential. We will never give it away to third parties.

Can I import my contacts from other tools?

Yes, take advantage of your database to store and organize them on our platform.
You can do it quickly, reliably and easily.

Reviews

February 24, 2020
I work as a freelance and Froged is the most affordable platform to manage my customers communication. It is very easy to use and the support they offer is great. What I dislike: Some integrations are missing, but I hope that they solve it ASAP
Read all 1 review

Contributors & Developers

“Froged” is open source software. The following people have contributed to this plugin.

Contributors

Translate “Froged” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Change log

1.0.0

  • First release

1.0.1

  • Rename SLUG to WORKSPACE ID

1.0.2

  • Performance improvements

1.0.3

  • Performance improvements

1.0.4

  • Performance improvements

1.0.5

  • Performance improvements

1.0.6

  • Capture email and name in contactform