About NPS.
The founder of the method is Frederic Reicheld, who first announced the method in the article The One Number You Need to
Grow, published in Harvard Business Review in December 2003. In 2006, he released a book entitled
The Ultimate Question: Driving Good Profits and True Growth.
Link to the article “The One Number You Need to Grow”:
Description of the system:
Net Promoter Score this is just a concept and you can use it at your discretion.

Specifically to determine the degree of customer loyalty to your project, the NPS index was created. What is the NPS customer loyalty index?
The Customer Loyalty Index (NPS) (Net Promoter Score) is a metric that companies use to determine the attitude of their customers.
Companies with high NPS have more opportunities to grow and make a profit in the long term.
To calculate the NPS index, you need to conduct a simple survey of your customers. The survey consists of one question:
How likely would you advise this company to a friend?
The answers are based on a ten-point scale.


  • Kind of working plug-in
  • View plugin


  1. Upload dir nps-computy to the /wp-content/plugins/ directory
  2. Activate the plugin through the ‘Plugins’ menu in WordPress


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Contributors & Developers

“nps-computy” is open source software. The following people have contributed to this plugin.


“nps-computy” has been translated into 1 locale. Thank you to the translators for their contributions.

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Change log


  • 26.03.2020 Updated to current version


  • fix notice “PHP Deprecated: Non-static method should not be called statically”
  • fix “Notice: Undefined index:” in admin panel


  • Added the ability to change the name of the button.
  • Added a link to the report from which page passed the vote.
  • Database update.


  • Add preload on button.


  • Removed one text field and added the ability to leave contact information for users.


  • Fix bug where reiting may be >10.


  • Fix bug where NULL result = result ‘0’.


  • Fix bug in popup windows.


  • Add ru local.


  • Translate into En.


  • Creation of the first version.