Title: Small Business Chatbot Author: arthurc7 Published: 22 January 2025 Last modified: 6 August 2026 --- Search plugins ![](https://ps.w.org/small-business-chatbot/assets/banner-772x250.png?rev=3635976) ![](https://ps.w.org/small-business-chatbot/assets/icon.svg?rev=3635976) # Small Business Chatbot By [arthurc7](https://profiles.wordpress.org/arthurc7/) [Download](https://downloads.wordpress.org/plugin/small-business-chatbot.1.1.1.zip) * [Details](https://en-gb.wordpress.org/plugins/small-business-chatbot/#description) * [Reviews](https://en-gb.wordpress.org/plugins/small-business-chatbot/#reviews) * [Installation](https://en-gb.wordpress.org/plugins/small-business-chatbot/#installation) * [Development](https://en-gb.wordpress.org/plugins/small-business-chatbot/#developers) [Support](https://wordpress.org/support/plugin/small-business-chatbot/) ## Description Small Business Chatbot helps small businesses answer visitor questions, capture leads, and send conversation summaries to their team. Activating the plugin does not create an account, scan your website, or add a widget. A WordPress administrator must explicitly create a platform account or connect an existing account. The widget loads only after that secure connection finishes successfully. ### Key features * AI answers based on your approved business content. * Lead capture and conversation notifications. * Widget appearance, knowledge, and behavior controls in the Small Business Chatbot platform. * Explicit, administrator-only account connection. * A plan-limited website scan queued after connection: 20 pages on Self Serve and up to 3,000 pages on Managed. * Disconnect and failed setup states keep the public widget off. ### External services This plugin connects to https://smallbusinesschatbot.com only when a WordPress administrator explicitly starts account signup, existing-account login, or opens the connected platform. At connection start, the plugin sends the site’s public origin, its exact SBC Chatbot admin callback URL, plugin version, a short-lived random state, and a one-way verifier challenge. These values protect and route the requested connection; they do not activate the widget. After platform authentication, the browser returns a short-lived authorization code and the original state. WordPress verifies its stored state, then sends the code, private verifier, site origin, and plugin version directly to https://smallbusinesschatbot. com/integrations/wordpress/exchange over HTTPS. The service validates and consumes those values once, binds the site to the authenticated account, returns the server- owned chatbot ID, and queues the plan-limited website crawl. The public widget script is then loaded from https://smallbusinesschatbot.com/static/install-chatbot-iframe. js. Service terms: https://smallbusinesschatbot.com/legal/terms-of-use Privacy policy: https://smallbusinesschatbot.com/legal/privacy-policy ## Screenshots [⌊The disconnected setup screen with explicit signup and existing-account choices.⌉⌊ The disconnected setup screen with explicit signup and existing-account choices.⌉[ The disconnected setup screen with explicit signup and existing-account choices. [⌊The connected screen with platform and disconnect actions.⌉⌊The connected screen with platform and disconnect actions.⌉[ The connected screen with platform and disconnect actions. [⌊The Small Business Chatbot platform knowledge controls.⌉⌊The Small Business Chatbot platform knowledge controls.⌉[ The Small Business Chatbot platform knowledge controls. [⌊The visitor-facing chat widget after a completed connection.⌉⌊The visitor-facing chat widget after a completed connection.⌉[ The visitor-facing chat widget after a completed connection. ## Installation 1. Install and activate Small Business Chatbot from Plugins in WordPress admin. 2. Open SBC Chatbot in the WordPress admin menu. 3. Choose Create an account or Connect an existing account. 4. Complete secure sign-up or sign-in on smallbusinesschatbot.com. 5. Return to WordPress automatically. The plugin activates the widget only after the platform confirms the connection. For WordPress multisite, connect the plugin separately from each site’s own admin. Network-wide shared connection setup is not supported in this release. ## FAQ ### Does activating the plugin immediately add a chatbot? No. Activation only installs local plugin settings. No remote request, account creation, website scan, or visitor-facing script occurs until an administrator completes the explicit account connection. ### Can I connect an account I already use? Yes. Choose Connect an existing account. The platform reuses that account’s server- owned chatbot ID instead of creating or reconciling a plugin-generated ID. ### What happens if signup is cancelled or expires? The plugin remains disconnected and does not load a widget. Return to the SBC Chatbot admin page and start again. ### What happens when I deactivate the plugin? Deactivation stops all plugin hooks but preserves a valid connection for a later reactivation. Use the explicit Disconnect button when you intend to remove the local connection and turn off the widget. ### How many pages are scanned? After a successful WordPress connection, the normal platform crawl is queued. Self Serve accounts scan up to 20 pages and Managed accounts scan up to 3,000 pages. ### Can I customize the chat widget? Yes. Once connected, choose Open platform from the SBC Chatbot page to edit its appearance, behavior, and knowledge. ## Reviews There are no reviews for this plugin. ## Contributors and Developers “Small Business Chatbot” is open source software. The following people have contributed to this plugin. Contributors * [ arthurc7 ](https://profiles.wordpress.org/arthurc7/) [Translate “Small Business Chatbot” into your language.](https://translate.wordpress.org/projects/wp-plugins/small-business-chatbot) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/small-business-chatbot/), check out the [SVN repository](https://plugins.svn.wordpress.org/small-business-chatbot/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/small-business-chatbot/) by [RSS](https://plugins.trac.wordpress.org/log/small-business-chatbot/?limit=100&mode=stop_on_copy&format=rss). ## Change Log #### 1.1.1 * Kept the widget bootstrap entirely within WordPress’s script enqueue system while adding its validated chatbot identifier. * Confirmed compatibility metadata for WordPress 7.0 and removed the legacy template- output path flagged in version 1.0.0. #### 1.1.0 * Updated the plugin and WordPress.org assets to the 2026 Small Business Chatbot brand. * Removed activation-time chatbot ID creation, platform requests, scanning, and widget injection. * Added administrator-only signup and existing-account connection using expiring state, verifier, and one-time code exchange. * Added explicit disconnected, connected, retry/error, and disconnect behavior. * Preserved valid 1.0 connections during upgrade while disabling unregistered placeholder IDs. * Preserved connection data when the plugin is deactivated. #### 1.0.0 * Initial release. ## Meta * Version **1.1.1** * Last updated **2 months ago** * Active installations **Fewer than 10** * WordPress version ** 5.8 or higher ** * Tested up to **7.0.7** * PHP version ** 7.0 or higher ** * Language * [English (US)](https://wordpress.org/plugins/small-business-chatbot/) * Tags * [AI](https://en-gb.wordpress.org/plugins/tags/ai/)[chatbot](https://en-gb.wordpress.org/plugins/tags/chatbot/) [customer support](https://en-gb.wordpress.org/plugins/tags/customer-support/) [lead generation](https://en-gb.wordpress.org/plugins/tags/lead-generation/)[small business](https://en-gb.wordpress.org/plugins/tags/small-business/) * [Advanced View](https://en-gb.wordpress.org/plugins/small-business-chatbot/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/small-business-chatbot/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/small-business-chatbot/reviews/) ## Contributors * [ arthurc7 ](https://profiles.wordpress.org/arthurc7/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/small-business-chatbot/)