Title: SmartCloud AI-Kit – Chatbot and Semantic Search
Author: Smart Cloud Solutions Inc.
Published: <strong>4 February 2026</strong>
Last modified: 16 October 2026

---

Search plugins

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# SmartCloud AI-Kit – Chatbot and Semantic Search

 By [Smart Cloud Solutions Inc.](https://profiles.wordpress.org/smartcloud/)

[Download](https://downloads.wordpress.org/plugin/smartcloud-ai-kit.1.6.10.zip)

 * [Details](https://en-gb.wordpress.org/plugins/smartcloud-ai-kit/#description)
 * [Reviews](https://en-gb.wordpress.org/plugins/smartcloud-ai-kit/#reviews)
 *  [Installation](https://en-gb.wordpress.org/plugins/smartcloud-ai-kit/#installation)
 * [Development](https://en-gb.wordpress.org/plugins/smartcloud-ai-kit/#developers)

 [Support](https://wordpress.org/support/plugin/smartcloud-ai-kit/)

## Description

Help visitors get answers from your WordPress content, documentation and connected
services. AI-Kit combines a site-wide chatbot with an embeddable DocSearch component,
supported by a shared knowledge base and a backend you control.

**Answers for your visitors**
 * **Site-wide chatbot (Pro):** Add an assistant that
visitors can open from any page. Configure its appearance, role, tone, topics and
response guidance. * **DocSearch (Pro):** Place semantic search in a page or other
Gutenberg block area. Show a concise AI summary above a broad set of relevant knowledge
sources. DocSearch applies category and tag filters only when the visitor explicitly
selects them; it does not silently narrow the search with model-inferred taxonomy
filters. * **Knowledge content:** Select public posts, pages and supported public
custom post types. Configure approval policies and inspect synchronization and backend
ingestion separately. * **Connected information (Pro):** Extend chatbot answers 
with shop or service data through administrator-approved, read-only REST and MCP
tools. Optional Shopify shipping quotes use a separate, visibly confirmed step that
may create a cart but cannot order or pay. Enable web grounding for selected, allowed
HTTPS sources when current information is needed. These integrations require compatible
endpoints and backend configuration; installing the plugin does not connect them
automatically. * **Response controls (Pro):** Set evidence and citation requirements,
topic boundaries and behavior when evidence is missing. Review answers against your
actual content and use cases. * **Page summaries (Pro):** Give visitors a convenient
way to summarize longer content with the AI-Kit Feature block or shortcode.

**Setup that explains what is ready**
 Open **SmartCloud  Answers** for guided setup,
source status and backend-access guidance. The wizard saves its choices when you
finish, and can be reopened with existing values. Detailed settings remain available
on the same product page.

A connected WP Suite site, a Pro subscription and a configured, compatible AI-Kit
backend are required for visitor chat and DocSearch. The backend is typically deployed
into your own AWS account. A WP Suite site connection alone does not deploy that
backend or grant access to its protected administration APIs.

**Additional tools for authors**
 Free editor and Media Library tools use supported
Chrome on-device AI when available: generate image and post metadata, draft text,
and rewrite, translate or proofread selected content. Browser and device support
determine which local tools are available. Pro can provide backend processing for
supported tools. These authoring tools complement the visitor-facing Answers experience.

**WordPress integration**
 * Gutenberg blocks and shortcodes for visitor search 
and AI features. * Shared translation overrides under **SmartCloud  Platform Settings
Translations** and frontend language/direction controls. * JavaScript APIs for developers
integrating the supported features into their own interfaces.

AI-Kit is part of WP Suite by Smart Cloud Solutions, Inc. WordPress remains your
content and editing system; optional connected services provide the AI backend and
integrations.

Documentation: [WP Suite – Docs](https://wpsuite.io/docs/)

This plugin is not affiliated with or endorsed by Google, Amazon Web Services, or
the WordPress Foundation. All trademarks are property of their respective owners.

### Free and Premium Usage Notice

**Free:** Use supported on-device editor and Media Library tools without a WP Suite
account, subscription or AI backend. You can also choose knowledge-source policies
in WordPress; selecting content does not by itself deliver documents to a backend
or enable visitor answers.

**Pro:** An active subscription on the connected WP Suite site enables the paid 
runtime for the chatbot, DocSearch, frontend AI Feature block/shortcodes and backend
processing. Visitor answers and search additionally require a compatible, configured
backend with accessible, indexed knowledge content. Chatbot REST/MCP tools and web
grounding require their own explicit configuration.

Backend services normally run in your AWS account. AWS usage and any external service
charges are separate. Authentication and permissions depend on the configured backend.
For protected administration APIs, sign in to the site’s configured Cognito pool
with the required role, or use the Gatey WordPress login integration. WP Suite workspace
sign-in and a WordPress administrator session do not automatically authorize that
backend.

### Machine-readable resources

 * AI plugin manifest: https://wpsuite.io/.well-known/ai-plugin.json
 * OpenAPI spec: https://wpsuite.io/.well-known/openapi.yaml

### External Services

This plugin may integrate with the following external services, depending on configuration:

 1.  **Google reCAPTCHA v3**
 2.   * **What it is & what it’s used for:**
         Client-side bot detection. If enabled,
        AI-Kit can request reCAPTCHA tokens in the browser to protect certain interactions.
      * **What data is sent & when:**
         The browser may contact Google to retrieve a
        reCAPTCHA token (client-side).
      * **Configuration in WordPress:**
         Enter your reCAPTCHA site key in **SmartCloud
        Platform Settings  reCAPTCHA**.
      * **Links:**
         - About reCAPTCHA: https://www.google.com/recaptcha/about/
         - Google Terms: https://policies.google.com/terms
         - Google Privacy: https://policies.google.com/privacy
 3.  **Customer-configured AI backend endpoint (Pro only)**
 4.   * **What it is & what it’s used for:**
         An API endpoint you configure for visitor
        chat, semantic search, knowledge synchronization and backend AI processing.
      * **What data is sent & when:**
         Chat messages, search queries, text and/or image-
        related inputs required for the requested feature. Knowledge Sync sends approved
        source content, metadata and site-specific synchronization information from
        WordPress. Conversation settings and approved tool arguments are sent when 
        those features are used.
      * **Where it goes:**
         Requests are sent to the **API URL you provide** — typically
        an AWS API deployed to **your own AWS account** (e.g., via the “wpsuite-ai-
        kit” SAR template).
      * **How it’s called:**
         HTTPS requests from the browser for interactive features,
        and signed server-side HTTPS requests from WordPress for Knowledge Sync. Configured
        REST/MCP tools and web grounding make backend-to-service requests to administrator-
        approved destinations; review those services and their privacy terms before
        enabling them. Enabled display templates may load approved source image URLs
        directly in the visitor’s browser, disclosing the visitor’s IP address to that
        image host; images use no-referrer requests. Opening a navigation link visits
        its configured destination and does not execute a purchase or booking.
 5.  **WP Suite platform connection (optional; site/workspace linking & shared features)**
 6.   * **When it applies:**
         When you use **WP Admin  SmartCloud  Connect your Site
        to WP Suite** to link this WordPress site to a WP Suite workspace, or to switch/
        disconnect later.
      * **What it’s used for:**
         Storing and retrieving Pro feature configuration (
        e.g., API/chatbot/feature settings) and enabling an admin-side preview experience
        so you can try Pro features in WP Admin before enabling them on the live site.
      * **What data may be sent:**
         Minimal account/session data required for authentication,
        and minimal site/workspace linking data required to associate a WordPress site
        with a workspace (e.g., site/workspace identifiers and the site’s URL/domain).
      * **Where it goes / how it’s called:**
         Secure HTTPS requests from the browser
        to WPSuite.io services (e.g. **wpsuite.io** and **api.wpsuite.io**).
      * **Links:**
         - WPSuite.io Privacy Policy: https://wpsuite.io/privacy-policy
         - WPSuite.io Terms of Use: https://wpsuite.io/terms-of-use
 7.  **Amazon Cognito (optional; authentication for WP Suite Hub and/or protected APIs)**
 8.   * **When it applies:**
         - When using the **WP Suite Hub**, users authenticate (sign in / sign up) 
           before creating/selecting a workspace and linking a site.
         - If a plugin is configured to access protected endpoints that rely on Cognito,
           authentication/token flows may also be used for those requests.
      * **What it’s used for:**
         User authentication and token-based authorization 
        for subsequent API calls (e.g., to WPSuite.io APIs).
      * **Links:**
         - AWS Service Terms: https://aws.amazon.com/service-terms/
         - AWS Privacy: https://aws.amazon.com/privacy/
 9.  **Stripe (optional; subscription/purchase flow)**
 10.  * **When it applies:** Only when the user opens the optional WP Suite subscription/
        purchase flow in the shared admin component.
      * **What it’s used for:** Displaying hosted pricing/subscription UI for optional
        paid features.
      * **What data may be sent:** Browser/session data required by Stripe to render
        the hosted purchase UI and process the purchase flow.
      * **Links:**
         - Terms: https://stripe.com/legal/consumer
         - Privacy: https://stripe.com/privacy
 11. **Shopify (optional; administrator-configured catalog and shipping quotes, Pro
     only)**
 12.  * **What it is & what it is used for:**
         Read products, supported options, prices
        and available inventory from the configured merchant. Shipping quotes are separately
        enabled and require visible visitor confirmation; that action may create a 
        Shopify cart solely to read shipping estimates. It does not order or pay.
      * **What data is sent & when:**
         Catalog queries, filters and market context 
        are sent during product searches. Only after the visitor submits the shipping-
        quote form are the displayed product variants, quantities and supplied delivery
        address sent through the configured backend to the configured Shopify store.
        Private Storefront authentication can also require forwarding the trusted visitor
        IP address. Do not put an address in the ordinary chat message.
      * **Storage and limitations:**
         Structured address inputs are not added to model
        prompts, visible chat history or browser conversation storage. The backend 
        processes confirmed inputs privately and retains a private cart reference for
        bounded quote retries; Shopify may retain the resulting cart and address according
        to the merchant’s configuration and applicable policies. General card brands
        or wallets do not prove checkout eligibility; missing delivery dates or payment
        options remain unknown.
      * **Configuration and links:**
         Review the exact merchant domain, Shopify app
        permissions, runtime credential reference and quote setting in advanced conversation-
        profile Tools. Installing the plugin does not install an app, grant Shopify
        permissions or activate a connection.
         - Terms: https://www.shopify.com/legal/terms
         - Privacy: https://www.shopify.com/legal/privacy
         - Also review the configured merchant’s terms and privacy policy.

### Trademark Notice

Google Chrome and reCAPTCHA are trademarks of Google LLC.
 Amazon Web Services, 
AWS, Amazon Cognito, and Amazon Bedrock are trademarks of Amazon.com, Inc. or its
affiliates.

AI-Kit is an independent project and is **not affiliated with, sponsored by, or 
endorsed by** Google, Amazon Web Services, or the WordPress Foundation.

### Source & Build

**Public (free) source code:**
 All code that ships in the public (free) version
of AI-Kit is available here: https://github.com/smartcloudsol/ai-kit

**Build & distribution:**
 AI-Kit is shipped to WordPress.org as a pre-built distribution.
Build steps and developer notes are maintained in the GitHub repository documentation.

**Shared WP Suite admin and localization:**
 The bundled WP Suite Hub admin originates
from the `wpsuite-admin/` module in https://github.com/smartcloudsol/smartcloud-
wpsuite and is packaged under `smartcloud-wpsuite/`. It owns the site-wide custom
translation catalog used by Gatey, AI-Kit, and Flow, alongside shared workspace 
linking, licence validation, and subscription management.

**Pro-only features (source availability):**
 AI-Kit Pro includes additional functionality
such as the chatbot, DocSearch, backend processing, and the frontend Feature block/
shortcode experience. The code that enables these paid-only features is distributed
to Pro users but is not published in the public repository.

## Screenshots

[⌊Pro: The site-wide chatbot welcomes visitors and invites questions.⌉⌊Pro: The 
site-wide chatbot welcomes visitors and invites questions.⌉[

Pro: The site-wide chatbot welcomes visitors and invites questions.

[⌊Pro: Frontend summarizer options before generating a summary of page content.⌉⌊
Pro: Frontend summarizer options before generating a summary of page content.⌉[

Pro: Frontend summarizer options before generating a summary of page content.

[⌊Pro: Chatbot appearance settings, including its name, greeting and presentation.⌉⌊
Pro: Chatbot appearance settings, including its name, greeting and presentation.⌉[

Pro: Chatbot appearance settings, including its name, greeting and presentation.

[⌊Choose WordPress content types in the Answers guided setup.⌉⌊Choose WordPress 
content types in the Answers guided setup.⌉[

Choose WordPress content types in the Answers guided setup.

[⌊Pro: An embedded DocSearch component, ready for a visitor's search query.⌉⌊Pro:
An embedded DocSearch component, ready for a visitor's search query.⌉[

Pro: An embedded DocSearch component, ready for a visitor’s search query.

[⌊Answers setup, knowledge content and backend access guidance in the shared admin.⌉⌊
Answers setup, knowledge content and backend access guidance in the shared admin
.⌉[

Answers setup, knowledge content and backend access guidance in the shared admin.

[[

[[

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## Blocks

This plugin provides 3 blocks.

 *   AI-Kit Feature (PRO) AI-Kit Feature – add AI-powered features to your site
 *   AI-Kit Doc Search (PRO) AI-Kit Doc Search – knowledge base search summary with
   sources
 *   KB Section Designate a section for Knowledge Base extraction

## Installation

 1. Upload the plugin ZIP or install it from the WordPress plugin repository.
 2. Activate it through **Plugins** in WordPress.
 3. Open **SmartCloud  Answers** and follow the setup steps to select your knowledge
    content.
 4. For visitor answers, connect the site to WP Suite with Pro, deploy/configure a 
    compatible backend, and complete any required backend sign-in. Review the backend-
    access guidance on the Answers page.
 5. Enable and configure the site-wide chatbot, or add the **AI-Kit Doc Search** block
    to a page. Synchronize and index approved knowledge content, then test visitor 
    questions and source links.
 6. For free authoring tools, open Gutenberg or **Media  Library** in a supported browser.

## FAQ

### Can visitors use the chatbot or DocSearch for free?

Visitor chat and DocSearch need Pro and a compatible backend. Free tools cover supported
on-device editor and Media Library workflows. You can prepare knowledge-source choices
before connecting a backend.

### What is the difference between the chatbot and DocSearch?

The chatbot works towards answering the question, using configured behavior, appropriate
knowledge-category filters and approved tools to reduce irrelevant context. DocSearch
explores relevant sources broadly and presents them below an AI summary; taxonomy
filters apply only when the visitor selects them. Both can use the same indexed 
site content; external REST/MCP tools and web grounding extend the chatbot’s conversations.

### Can it answer questions about my shop or other services?

Yes, when you provide suitable content or configure approved read-only REST/MCP 
integrations on a compatible backend. Shop and service connections are not automatic.
Optional Shopify shipping quotes use a separate visitor-confirmed action that may
create a cart; ordinary product search never does. This action does not place an
order or make a payment, and it does not enable arbitrary external write tools.

### Does a connected WP Suite site mean my backend is ready?

No. The backend must be deployed, configured and reachable, with the required authentication.
The backend-access check verifies a protected administration request; it does not
verify visitor replies, answer quality or completed knowledge ingestion.

### What browsers support the free tools?

On-device tools require supported desktop Chrome AI APIs. Availability depends on
the browser, operating system, device and requested feature. Pro backend processing
can support configured features when local AI is unavailable. Chatbot and DocSearch
use the backend rather than on-device AI.

### Does AI-Kit send my content to external services?

On-device processing happens in the browser. Backend features send the inputs needed
for the request to your configured API. Knowledge Sync sends approved source content
and metadata from WordPress to the configured backend. Approved chatbot tools may
send relevant arguments to their configured services. See External Services below.

### Will it work with static exports?

The frontend components run in the browser and can call the configured backend from
a static site, subject to its origin and authentication settings. WordPress remains
responsible for source management and server-side Knowledge Sync. Maintain the required
runtime configuration and entitlement refresh for your exported site.

### How is automatic Knowledge Sync scheduled?

AI-Kit registers a WordPress cron event that becomes due every five minutes. Normal
WP-Cron traffic can execute it. For predictable operation on low-traffic sites or
installations with WP-Cron disabled, run `wp cron event run --due-now` from the 
system scheduler every five minutes. AI-Kit uses a runner lock to prevent overlapping
work. Delivery and backend indexing are separate stages.

### Can I embed search or summaries without the site-wide chatbot?

Yes. Use the **AI-Kit Doc Search** or **AI-Kit Feature** Gutenberg block, or the**[
smartcloud-ai-kit-doc-search]** and **[smartcloud-ai-kit-feature]** shortcodes. 
These visitor-facing components require Pro and the appropriate runtime/backend 
configuration.

## Reviews

There are no reviews for this plugin.

## Contributors and Developers

“SmartCloud AI-Kit – Chatbot and Semantic Search” is open source software. The following
people have contributed to this plugin.

Contributors

 *   [ Smart Cloud Solutions Inc. ](https://profiles.wordpress.org/smartcloud/)

[Translate “SmartCloud AI-Kit – Chatbot and Semantic Search” into your language.](https://translate.wordpress.org/projects/wp-plugins/smartcloud-ai-kit)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/smartcloud-ai-kit/),
check out the [SVN repository](https://plugins.svn.wordpress.org/smartcloud-ai-kit/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/smartcloud-ai-kit/)
by [RSS](https://plugins.trac.wordpress.org/log/smartcloud-ai-kit/?limit=100&mode=stop_on_copy&format=rss).

## Change Log

Full release history and detailed upgrade guidance: https://github.com/smartcloudsol/
ai-kit/blob/main/CHANGELOG-HISTORY.md

#### 1.6.10

 * Make display-template creation explicit, show readable multi-content-type sources
   and suggest approved field pointers without changing source permissions.
 * Edit template mappings, tool workflow inputs and steps, suggested visitor actions
   and MCP tools in compact lists with independent private drafts and explicit Apply/
   Cancel controls. Keep multiple collapsible editors open while adding, applying,
   moving or removing sibling rows.
 * Close unchanged rows immediately and confirm discarding modified rows on Cancel
   or collapse. Keep header enable switches independent of form edits, reserve distinct
   pending-row IDs, enforce list limits across pending additions, and prevent stale
   drafts from overwriting externally changed or removed rows.
 * Use a single local confirmation for removal and discarded changes; keep nested
   Escape handling scoped to the active editor.
 * Fix duplicate WordPress checkbox marks in dialogs and align row inputs even when
   labels wrap onto several lines.
 * Clarify automatic Knowledge Sync, manual source review and metadata layers; protect
   unsaved content policies when switching content types and distinguish field inspection
   from approval.
 * Honor explicitly excluded KB sections during automatic template rendering and
   nested content conversion without hiding those sections on the public page.
 * Keep AI Kit Core 1.5.24, UI 1.5.42 and Hub 2.6.1. The separate filtered-page,
   source-count and answer-recovery backend corrections require orchestration v1.0.130
   or equivalent.

#### 1.6.9

 * Structured sources: Review explicit plain-text, HTML or Markdown formats with
   a compatible backend. Preserve original values; declared HTML defaults to readable
   plain text. Separately opt a structured display template into restricted rich-
   text formatting without enabling links, images or raw HTML.
 * Configure authenticated Shopify Storefront reads for supported product, option,
   price and inventory filters; report incomplete or unsupported coverage honestly.
 * Request shipping estimates through a separate visible visitor-confirmed form.
   It may create a cart but never orders or pays; normal catalog searches stay read-
   only.
 * Browse verified catalog pages with previous/next controls on compatible backends;
   show a total only when supplied by the source.
 * Keep larger result groups in an accessible carousel and bound Markdown images
   with a keyboard-accessible enlarged preview.
 * Keep saved Markdown text, images and links in reading order, and align card buttons
   at the bottom with or without images.
 * Style catalog page navigation, show references below it and hide redundant internal
   display markers beside verified cards in saved replies.
 * Explain Shopify UCP capabilities in Answers setup and open reviewed advanced 
   connection settings without discarding the setup draft.
 * Configure catalog, carousel and image labels in chatbot settings. Preserve compatibility
   with backends without pagination support.
 * Resolve card headings, field and action labels, and catalog/carousel navigation
   through the shared translation catalog in the chatbot UI language. Preserve source
   values and the answer language.
 * Support JSON-encoded OAuth client-credentials token requests alongside the existing
   form encoding.
 * Update AI Kit Core to 1.5.24 and UI to 1.5.42; retain Hub 2.6.1.

#### 1.6.8

 * Review approved structured fields in a searchable, bounded list with one editable
   details panel.
 * Show source descriptions before approval, clarify fixed field types and keep 
   nested schemas collapsible and scrollable.
 * Collapse message entry after a valid submission without stealing focus back when
   the response finishes.
 * Update AI Kit UI to 1.5.38; retain Core 1.5.22 and Hub 2.6.1.

#### 1.6.7

 * Show distinct source-document totals on compatible backends; hide legacy chunk
   counts.
 * Remove the unused prompt template editor and clarify the remaining templates’
   roles.
 * Update AI Kit Core to 1.5.22 and UI to 1.5.37; retain Hub 2.6.1.

## Meta

 *  Version **1.6.10**
 *  Last updated **1 hour ago**
 *  Active installations **10+**
 *  WordPress version ** 6.9 or higher **
 *  Tested up to **7.1.3**
 *  PHP version ** 8.1 or higher **
 *  Language
 * [English (US)](https://wordpress.org/plugins/smartcloud-ai-kit/)
 * Tags
 * [AI](https://en-gb.wordpress.org/plugins/tags/ai/)[chatbot](https://en-gb.wordpress.org/plugins/tags/chatbot/)
   [knowledge base](https://en-gb.wordpress.org/plugins/tags/knowledge-base/)[semantic search](https://en-gb.wordpress.org/plugins/tags/semantic-search/)
   [Summarizer](https://en-gb.wordpress.org/plugins/tags/summarizer/)
 *  [Advanced View](https://en-gb.wordpress.org/plugins/smartcloud-ai-kit/advanced/)

## Ratings

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[Your review](https://wordpress.org/support/plugin/smartcloud-ai-kit/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/smartcloud-ai-kit/reviews/)

## Contributors

 *   [ Smart Cloud Solutions Inc. ](https://profiles.wordpress.org/smartcloud/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/smartcloud-ai-kit/)