Two Way CHAT – Send or receive messages to your user

Description

TWChat | Send a message to the user and receive a message from the user by WhatsApp.

With this plugin, your communication with users is two-way. What does that mean?

This means that you can send messages to your customers via WhatsApp, and users can send messages to you via the floating WhatsApp button.

See the screenshots below to get an even better idea of the plugins functionality.

WooCommerce support:

WhatsApp button has been added in the orders page and order preview, which you can send your message to the customer with one click.

  • Quick Message: Ready Messages with Shortcode Orders (Premium): You can prepare common messages with shortcodes and if necessary, send your message to the customer with one click.

  • Shortcodes:
    Name, Last name, Phone number, Email, State, City, Address, Address 2, Payment Method, Transaction Number, Payment Link, Shipping Method, Shipping Cost, Order Status, Order Items, link Order Items, Order Number, Maturity Total order, Thanks page link, Comments link for ordered items

Floating Widget Support:

  • – Frequently Asked Questions Support:
    To reduce the number of incoming messages, you can define frequently asked questions that users will be able to find their answers quickly and you will receive fewer messages.

  • – Supports multiple WhatsApp accounts:
    You can assign a person responsible for each section. for example: to follow orders, consult products and …

  • – Ability to set access time for accounts:
    Set a time limit for each WhatsApp account, for example, from 8 am to 12 pm

  • – Support other social networks:
    Show other social networks such as Instagram, Facebook, YouTube and …

  • – Customization capability:
    You can fully customize the floating button and the account box.

  • – Send a message to the desired number:
    You are not limited to WooCommerce numbers, you can send messages to any number you want.

Two Way chat evolves your relationship with your users, in line with customer satisfaction and increasing your company’s profitability.

3.1.2

  • Fixed reported problems

3.1.1

  • Added new icons for support widget
  • Ability to select applications for the support widget
  • Improved Send Message page

3.0.0

  • Rewrite the plugin
  • Added Float Support Widget
  • Improved plugin settings page
  • User access management

Screenshots

  • Float Support Widget

Installation

From the WP admin panel, click “Plugins” -> “Add new”.
In the browser input box, type “Two Way chat”.
Select the “Two Way chat” plugin and click “Install”.
Activate the plugin.
OR…

Download the plugin from this page.
Save the .zip file to a location on your computer.
Open the WP admin panel, and click “Plugins” -> “Add new”.
Click “upload”.. then browse to the .zip file downloaded from this page.
Click “Install”.. and then “Activate plugin”.
OR…

Download the plugin from this page.
Extract the .zip file to a location on your computer.
Use either FTP or your hosts cPanel to gain access to your website file directories.
Browse to the wp-content/plugins directory.
Upload the extracted OrdersPro folder to this directory location.
Open the WP admin panel.. click the “Plugins” page.. and click “Activate” under the newly added “OrdersPro” plugin.

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Contributors and Developers

“Two Way CHAT – Send or receive messages to your user” is open source software. The following people have contributed to this plugin.

Contributors

“Two Way CHAT – Send or receive messages to your user” has been translated into 1 locale. Thank you to the translators for their contributions.

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Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.