This plugin hasn’t been tested with the latest three major releases of WordPress. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

WooCommerce CRM

Description

As your WooCommerce store grows, it is important to keep a track on who is spending the most and frequently. While it may be imperative to bring new orders in, it’s just as important to make sure you keep your existing customers. With this plugin, you get all the basic tools needed to maintain your loyalty with your customers enhancing the seller to customer relationship.

Download Pro version here: WooCommerce CRM Pro.

Add / Edit Customers

Adding customers has never been easier, simply click on the ‘Add Customer’ button and fill the required fields you need to fill. There are extra fields added by default, however you can add more fields using the free Advanced Custom Fields plugin.

Download Pro version here: WooCommerce CRM Pro.

Customer Status

Manage your customers effectively using the default customer statuses which can be assigned in bulk or individually from the customer profile. Choose out of:

  • Favorite
  • Blocked
  • Flagged
  • Follow-up
  • Prospect
  • Lead
  • Customer

Download Pro version here: WooCommerce CRM Pro.

Import & Export

Filter through your customers as you like and export the filtered result into CSV for other usage. This plugin also supports importing of customers using a mapping approach where you can map CSV fields to the existing fields.

Existing Customers

This plugin works instantly without needing to import your WooCommerce orders / customers. On first install, this plugin will load the customers into the CRM database. By default, the customer status of a customer who makes a purchase through your store is ‘Customer’.

Download Pro version here: WooCommerce CRM Pro.

Sending Emails

Send emails to each customer individually or in bulk. These emails then appear under the customers activity for better management of communication.

Place Calls

Make phone calls using the default tel: client on your computer e.g. Microsoft Communicator, Skype or FaceTime. When placing the phone call, you can log the necessary information such as related information, duration of the call and purpose of the call.

Download Pro version here: WooCommerce CRM Pro.

Customer Notes

Similar to the order notes function within WooCommerce, you can also take customer notes for each customer to remember the important things for future use.

Integrations

This plugin is compatible with the following plugins:

Download Pro version here: WooCommerce CRM Pro.

Documentation

You can find the documentation to here. If there is anything missing from the documentation that you would like help on, please fill in our contact form.

Bugs

Should you find a bug, please do not hesitate to contact us through our support form found here.

Download Pro version here: WooCommerce CRM Pro.

Screenshots

  • Manage You Customers
  • Customer Details
  • Customer Account Management
  • Create Task
  • Schedule Call

Installation

  1. Upload the entire ‘woo-crm’ folder to the ‘/wp-content/plugins/’ directory
  2. Activate the plugin through the ‘Plugins’ menu in WordPress

FAQ

What is the difference between free and pro version?

With free version you can only add and manage customer information, but with pro version comes with all the features: like import existing customers, export information, create task, schedule call, customer group, customers detail information and lots more. Download Pro version here: WooCommerce CRM Pro.

Where can I get the pro version?

Please visit our official website for WooCommerce CRM Pro version here: WooCommerce CRM Pro.

Contributors & Developers

“WooCommerce CRM” is open source software. The following people have contributed to this plugin.

Contributors

Translate “WooCommerce CRM” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Change log

1.0

  • Just started here.