Description
WordPress Live Chat Made Simple! Unlike other Live Chat plugins, this plugin works within WordPress with no external API calls. Let’s you connect to your customers in real-time.
Introduction
WSChat – ELEX WordPress Live Chat Plugin is a lightweight yet robust plugin that helps to integrate live chat on your website to help your customers reach you most conveniently!
Unlike other Live Chat plugins, this plugin works within WordPress with no external API calls. We recommend using a dedicated server. As an alternative option, We have even integrated pusher WebSockets APIs, to make it work on any servers.
Many customers prefer live chat to connect with organizations over emails and social media as there are better chances to get a quick response compared to other sources. Customers often need your assistance right before they make a purchase decision, or in a critical situation in which they need an immediate solution. So, the ideal option is sending a quick text through the live chat window rather than typing a long formal email.
Using this live chat solution, agents can easily reply, assist, and take up a chat conversation if a customer needs assistance in the future as all conversations are recorded in the same chat thread. Live Chat Made Simple! Unlike other Live Chat plugins, this plugin works within WordPress with no external API calls. Let’s you connect to your customers in real-time.
Main Features
* Works within WordPress with no external API calls
* Feature a Live Chat Widget on Your Website
* Attach and Send Files
* Display Your Online Availability
* Configure Auto Reply Message
* Unlimited Chat History
* Agent Alerts
* Customize Live Chat Widget
* Integration with Pusher
* Interesting Emojis
About Pusher
Pusher Channels is a hosted WebSockets solution for building powerful real-time interactive apps. Bi-directional data exchange/transfer transmits data in both directions simultaneously through a single connection, you can greatly reduce unnecessary network traffic and delay.
About ELEXtensions
We are a group of WordPress and WooCommerce enthusiasts with a vision to solve genuine problems related to WordPress & WooCommerce stores. We offer a wide variety of extensions for WooCommerce. We have premium extensions related to many domains including Shipping, Pricing, Payments and Customer Support.
Support
Reach us at https://elextensions.com/support/
Screenshots
Customize 
WooCommerce 
General Settings 
Attachments 
Dialogflow 
Agents 
History 
New agent to chat 
Roles 
Tags
Installation
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Upload the plugin folder to the ‘/wp-content/plugins/’ directory.
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Activate the plugin through the ‘Plugins’ menu in WordPress.
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Thats it – you can now configure the plugin.
FAQ
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How long can I use this Free version? Is there a trial period?
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There is no trial period for our free versions. You have lifetime usage.
Reviews
There are no reviews for this plugin.
Contributors and Developers
“WSChat – WordPress Live Chat” is open source software. The following people have contributed to this plugin.
Contributors
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Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Change Log
3.0.0
Major Updates:
* Backward compatibility not supported.
* Upgrading to V3.0.0 includes significant technical improvements including the database architecture change that are aimed at providing a better experience for our users.
* UI/UX Improvements
* Made compatible with WordPress 6.2
* Tag the customer`s message for future reference
* Integrate with WSDesk to raise a message as a ticket
* Create unlimited agents with different capabilities & assign a chat to multiple agents
2.0.2
- Made compatible with WordPress 6.1.1
2.0.1
- Made compatible with WordPress 6.1
2.0.0
- Initial Push