YITH WooCommerce Questions and Answers

Description

This plugin allows visitors of your shop to ask questions about products. Both admin and other users can answers to them: a useful tool that turns users’ doubts into useful information for other users. In fact the plugin can also be used with its FAQ mode, that allows you to use this section of your site as a FAQ page, showing information that many other users might need.

Research states that users read buyers’ feedback and reviews before purchasing a product. In this way, they can both solve their doubts and discover new important pre-sale information about the items they are interest in. Can you imagine how many more sales? The more pre-sale information about the products, the more customers feel safe about what they are going to buy and the quicker they will purchase.

Offer your visitors a way to interact asking and answering questions with YITH WooCoomerce Questions And Answers: the perfect way to have a self-sufficient system in which everyone gets what he needs to be always more positive about what he is going to purchase.

Main features

  • Let your users ask a question on specific WooCommerce products.
  • Let your users answer a question on the product page.
  • Manage easily questions and answers.
  • FAQ mode, questions and answers are created only from the back end.

For a more detailed list of options and features of the plugin, please, read the official documentation.

Discover all plugin features and install it in your theme: the result will be extremely satisfying.

Suggestions

If you have suggestions about how to improve YITH WooCommerce Questions and Answers, you can write us so we can bundle them into YITH WooCommerce Questions and Answers.

Translators

If you have created your own language pack, or have an update for an existing one, you can send gettext PO and MO file
use so we can bundle it into YITH WooCommerce Questions and Answers languages.

Available Languages

  • English

Screenshots

  • Set the number of questions to show in the front end for each product, and activate/deactivate the FAQ mode.
  • Manage questions and answers from a single place in the back end.
  • Write a new question from the back end, setting text and related product.
  • Write an answer from the back end for a specific question.
  • Show the users' question in the "Questions & Answer" tab.
  • Show answers in the product page and allow users to write an answer.

Installation

Important: before of all you have to download and activate WooCommerce plugin, which is mandatory for Yith WooCommerce Questions and Answers to be working. If WooCommerce plugin is active, you just need to activate the Yith WooCommerce Questions and Answers plugin.

Configuration

YITH WooCommerce Questions and Answers will add a new tab called “Advanced Reviews” inside the YIT Plugins menu item. There you are able to configure all plugin settings.

  1. Unzip the downloaded zip file.
  2. Upload the plugin folder into the wp-content/plugins/ directory of your WordPress site.
  3. Activate YITH WooCommerce Questions and Answers from Plugins page.

FAQ

Installation Instructions

Important: before of all you have to download and activate WooCommerce plugin, which is mandatory for Yith WooCommerce Questions and Answers to be working. If WooCommerce plugin is active, you just need to activate the Yith WooCommerce Questions and Answers plugin.

Configuration

YITH WooCommerce Questions and Answers will add a new tab called “Advanced Reviews” inside the YIT Plugins menu item. There you are able to configure all plugin settings.

  1. Unzip the downloaded zip file.
  2. Upload the plugin folder into the wp-content/plugins/ directory of your WordPress site.
  3. Activate YITH WooCommerce Questions and Answers from Plugins page.
Is it compatible with all WordPress themes?

Compatibility with all themes is impossible, because they are too many, but generally if themes are developed according to WordPress and WooCommerce guidelines, YITH plugins are compatible with them.
Yet, we can grant compatibility with themes developed by YIThemes, because they are constantly updated and tested with our plugins. Sometimes, especially when new versions are released, it might only require some time for them to be all updated, but you can be sure that they will be tested and will be working in a few days.

How can I get support if my WooCommerce plugin is not working?

If you have problems with our plugins or something is not working as it should, first follow this preliminary steps:

  • Test the plugin with a WordPress default theme, to be sure that the error is not caused by the theme you are currently using.
  • Deactivate all plugins you are using and check if the problem is still occurring.
  • Ensure that you plugin version, your theme version and your WordPress and WooCommerce version (if required) are updated and that the problem you are experiencing has not already been solved in a later plugin update.

If none of the previous listed actions helps you solve the problem, then, submit a ticket in the forum and describe your problem accurately, specify WordPress and WooCommerce versions you are using and any other information that might help us solve your problem as quickly as possible. Thanks!

How can I get more features for my WooCommerce plugin?

You can get more features with the premium version of YITH WooCommerce Questions and Answers, available on YIThemes page. Here you can read more about the premium features of the plugin and make it give it its best shot!

How can I try the full-featured plugin?

If you want to see a demonstration version of the premium plugin, you can see that in this page. Browse it and try all options available so that you can see how your plugin looks like.

Reviews

Liked the concept – Need html enable

I tired answering the question by adding a product reference link, but it does not has an option to link to http address.

So, the questioner has no option to click on link, but to copy and pate the link in the browsers from answer section to check the reference.

I will be waiting for this added feature

Works reliably

There are a couple of annoyances – like if I try to reply to a question, it reloads the entire page to display the reply box but this is not something the users get bothered with so I still give it 5 stars.

Read all 2 reviews

Contributors & Developers

“YITH WooCommerce Questions and Answers” is open source software. The following people have contributed to this plugin.

Contributors

“YITH WooCommerce Questions and Answers” has been translated into Spanish. Thank you to the translators for their contributions.

Translate “YITH WooCommerce Questions and Answers” into your language.

Interested in development?

Browse the code or subscribe to the development log by RSS.

Changelog

Version 1.0.10 – Released: Apr 30, 2017

  • Update: YITH Plugin Framework.
  • Tweak: tested up to WordPress 4.7.4.
  • Tweak: changed plugin tags.

Version 1.0.9 – Released: Mar 28, 2017

  • New: Support to WordPress 4.7.3.
  • New: Support to WooCommerce 3.0 RC2.
  • Fix: YITH Plugin Framework initialization.

Version 1.0.8 – Released: Jan 16, 2017

  • New: WordPress 4.7 ready

Version 1.0.7 – Released: Jun 13, 2016

  • Updated: WooCommerce 2.6 100% compatible

Version 1.0.6 – Released: May 04, 2016

  • Fixed: missing YITH Plugin FW files

Version 1.0.5 – Released: May 02, 2016

  • Updated: plugin compatible with WordPress 4.5
  • Updated: plugin author name
  • Updated: YITH Plugin Framework
  • Update: Changed text-domain from ywqa to yith-woocommerce-questions-and-answers

Version 1.0.4 – Released: Sep 04, 2015

  • Update: language files.

Version 1.0.3 – Released: Aug 12, 2015

  • Tweak: update YITH Plugin framework.

Version 1.0.2 – Released: Jul 28, 2015

  • Fixed: questions excluded from site search

Version 1.0.1 – Released: Jun 30, 2015

  • Added: update YITH plugin framework

Version 1.0.0 – Released: Jun 03, 2015

  • Initial release