EzBizi

Description

Your phone number is probably written into your website in a dozen places — the
header, the footer, three service pages, a contact form, an old landing page
somebody forgot. Changing it means finding all twelve.

This plugin lets EzBizi hold the answer instead. You set your details once in
EzBizi, put a shortcode where the value belongs, and the page shows whatever
EzBizi currently says.

Each website gets its own answers. A subdomain is a separate site in EzBizi
with its own token, so nj.example.com can publish a different phone number
from example.com without a second theme, a second plugin, or a second copy of
your pages.

What you can publish

Every field you fill in inside EzBizi becomes a shortcode here:

• [ezbizi_company_name]
• [ezbizi_phone]
• [ezbizi_email]
• [ezbizi_address]
• [ezbizi_hours]
• [ezbizi_license]
• [ezbizi_service_area]
• [ezbizi_booking_url]

There is also a general form, [ezbizi key="phone"], which accepts a fallback
for a value you have not filled in yet: [ezbizi key="phone" default="Call us"].

The list is not hardcoded. It comes from your EzBizi account, so a field added
there starts working here without updating this plugin.

Your site keeps working when ours does not

The values are cached, and the last successful read is kept indefinitely. If
EzBizi is slow or unreachable, your pages carry on showing the details they last
received rather than going blank. Refreshing happens in the background, so a
visitor never waits on a request to us.

You need an EzBizi account

This plugin is a client for the EzBizi platform and does nothing on its own. You
will need an account, and a website registered under Web Management, to get the
token it asks for.

External Services

This plugin relies on a third-party service to retrieve the business details
(company name, phone, address, licence, hours) that you configure in your
EzBizi account. It does not work without that connection — retrieving those
values is the plugin’s entire purpose.

EzBizi API

What it is: EzBizi is a business management platform. It holds a company’s
business details centrally so the same phone number or address can be published
across every website that company owns, with each site — including each
subdomain — able to publish its own answers.

What data is sent: Your site token, which identifies which registered
website is asking; your site’s hostname, taken from your WordPress address, so
EzBizi returns the values for this site rather than another one you own; and
this plugin’s version number.

When data is sent:
– At most once every five minutes while your site is being visited, refreshed in
the background rather than while a visitor waits
– When an administrator saves the settings page or presses “Refresh now”

What data is NOT sent by the shortcodes: No information about your
visitors — no IP addresses, no page views, no analytics, no personal data of any
kind. The page a visitor is on is never sent either: per-page values are
selected on your own server from data already received.

The chat and contact form widgets are different, and this is the important
paragraph on this page. Both are OFF unless you switch them on in EzBizi, and
neither sends anything until a visitor uses one. When a visitor does:

• Their browser sends what they typed — which may include their name, email
  address, telephone number, and the text of their message or their answers to
  your form’s questions — directly to EzBizi, where it becomes an enquiry you
  can reply to.
• The address of the page they were on is sent with it, so you can see where
  they were when they got in touch.
• Because their browser makes that request itself, EzBizi receives their IP
  address the way any website they visit would. It is not stored as part of the
  enquiry.
• Live chat stores a token in that browser’s sessionStorage so the visitor can
  read replies to their own conversation and nobody else’s. It is cleared when
  they close the tab.

If you switch both widgets off, none of the above happens and this plugin sends
nothing about your visitors at all.

What data is received: Only the business details you entered in EzBizi for
this site — company name, phone number, email, address, opening hours, licence
number, service area and booking link. These are values you have chosen to
publish on your own public website.

The publishing account (optional capability, added in 1.1.0): Once your
token has been accepted, the plugin creates a WordPress user named
“ezbizi-service” on a restricted role, generates an application password for it,
and sends that application password to EzBizi so EzBizi can publish and edit
content on this site on your behalf. The role can publish and edit posts and
pages and upload files; it cannot change settings, manage users, install
plugins, edit themes, post unfiltered HTML, or delete anything. The application
password is sent once, over HTTPS only, and is stored encrypted by EzBizi. If
the handover fails the application password is deleted immediately rather than
left active.

You can revoke it at any time: delete the “EzBizi” application password under
Users, delete the ezbizi-service user, or deactivate this plugin — deactivation
revokes it for you. Changing your site token revokes it too. If EzBizi drops the
pairing at its end, this plugin deletes its own application password at the next
refresh.

Service Provider: EzBizi
API Endpoints:
– https://app.ezbizi.com/api/v1/web/plugin/values (retrieving your details)
– https://app.ezbizi.com/api/v1/web/plugin/service-account (handing over the
publishing credential described above)
Terms of Service: https://www.ezbizi.com/terms/
Privacy Policy: https://www.ezbizi.com/privacy/