This plugin hasn’t been tested with the latest three major releases of WordPress. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

Intercom

Description

Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It’s a customer communication platform with a suite of integrated products for every team – including sales, marketing, product, and support. Our products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.

With this plugin, you can add the Intercom Messenger to your website in just a few clicks and start chatting to customers and visitors to your website right away.

Your logged-in customers will be tracked in Intercom as users, and visitors who aren’t customers (or aren’t logged in) will be tracked as leads.

Installation

Installing Intercom on your WordPress site takes just a few minutes.

You can find full instructions on signing up and installing Intercom using the WordPress plugin here.

If you’re already an Intercom customer, you can also find instructions in the in-app setup guide or app store. The first thing you’ll need to do is install and activate the plugin – you must be using WordPress v4.2.0 or higher and have the ability to install plugins in order to use this method.

Note: This plugin injects a Javascript snippet on your website frontend containing dynamic user data. Some caching solutions will cache entire pages and should not be used with this plugin. Doing so may cause conversations to be delivered to the wrong user.

Reviews

25 March 2018
I've installed Intercom at two sites now using this plugin, and have found it to work quite smoothly, though customizing the "launcher" beyond shape and color requires working with the javascript API, which is not currently facilitated by the plugin.
13 September 2017
Dont no why other gave negative but i runs smooth for me no issues. Also, the basic chat without marketing plans is free forever.
Read all 11 reviews

Contributors and Developers

“Intercom” is open source software. The following people have contributed to this plugin.

Contributors

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Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.